Purchasing new phone equipment leads to greater company success

By admin on Monday, November 29, 2010
Filled Under: Communication Technology

Communication is key to a successful business. As a customer service representative, the quality of my businesss current phone system isnt exactly the most technologically-advanced equipment. After twenty years of customer service experience at 3 different companies, I have discovered through the years that effective phone systems are essential for a business. They ensure the greatest availability and accessibility for employees to assist customers with their concerns.

Because of my forward-thinking work ethic, I researched new phone systems and decided to initiate a new phone system purchase from a website that sold a variety of top manufacturers at a low, more affordable price for growing businesses. The low prices made it easier to convince my boss to invest in them. This site helps companies to further extend their phone systems throughout their company, therefore allowing for a greater rate of success after installation occurs.

The convenience of online usage in literally anything, allowed for a quicker decision to be made. Both my supervisor and I viewed the systems online. We both decided these systems would help our future success and ultimately the customers. This played a large part in our decision-making process. Our customers are always the first people that we are concerned about.

After discovering that there are a variety of systems, key, PBX, digital or hybrid systems, we decided to implement a Complete Avaya Lucent Partner package. This system allows for the ability of 5 lines and 9 telephones to access it. Most importantly, it can be expanded to 17 lines and 41 phones. Our investment would include everything we needed to get started at a comparable lower rate than any other company I researched.

The easy-to-use service and affordability factor made it hard for my boss to say no. And now a month after installation, my colleagues and I enjoy a great phone system that allows us to effectively answer the questions and concerns of our customers. Our daily concerns of our old phone systems are gone. Now we can remain calm and assured that our new phone system purchase was the right choice to make!

Networking Home Computers

By admin on Saturday, November 27, 2010
Filled Under: Technology Innovation

Networking Home Computers
Increasing Productivity With the Whole Family

Have you ever thought about networking your computers at home? If you have a small collection of computers around the house (and a small collection of computer users), you can connect each one of those computers to one another and share data, software, and hardware including a single Internet connection. There are many creative uses for home networking, however it’s an ideal situation when upgrading each computer to the same capability is financially out of the question. On a home network, each computer has access to the equipment of the better machine in the group as if that equipment were their own.

Connecting computers with either an Ethernet cable or a Wireless connection can create a home network. The easiest and cheapest method uses an Ethernet connection, which requires a series of network cards, a cable for each computer, and a router. The network card is similar to the old modems we used in the past to connect to the Internet, however in a home network, it’s used to communicate with every computer that’s connected to it.

You’ll want to first, select the computers that will connect to each other and then install the network cards inside each of them. Then you’ll connect a cable to each computer that will communicate with the server. These cables won’t connect to the server directly. Instead, they’ll connect to the router. To enable Internet access for each computer, this router will need to connect with a modem of the host machine.

Once the hardware is set up correctly (you’ll need to read the instruction manual of your equipment for details), you can then setup the network from Windows on each machine. Within Windows, you can set up a home network similar to the way that you set up an Internet connection. Only this time, you’ll set up a LAN (Local Area Network) connection.

Windows should walk you through setting up a LAN after starting the computer and once complete, you can begin to connect one of your machines to the network. You can do this through Internet Explorer by typing in the address and password required to access the router (the address and password required to access the router will be in the router manual).

Connected to the network, each computer can send files back and forth, open programs on a remote computer, play the sound files and videos located on another computer, and share a single Internet account to browse the web, download files, or chat with someone in an entirely different country. If a single printer is available on only one computer in the network, every connected PC can send documents to it and print them out. Kids will enjoy the ability to play multi-player games and adults will enjoy the ability to blast a single message to everyone at once or maintain a group schedule.

Since we’re describing a home network that will connect to the Internet, you’re strongly advised to install a protective firewall program to thwart Internet viruses, worms, or other damaging spyware code. Firewalls prevent – but they don’t repair. Only anti-virus and anti-spyware programs can reverse damage. So you should install a firewall on the computer that grants access to the computer, and then install an anti-virus and anti-spyware program on each of the remaining computers in the network.

If you have files that shouldn’t be shared (bank statements, credit card information, etc.), you can restrict their access in one of several ways. You can put them in a new folder and then remove the “read” permissions for that folder. Or you can specify who can (and who cannot) access specific files with a password from within Windows Control Panel.

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How to Prepare a Bug Out Laptop Kit

By admin on Friday, November 26, 2010
Filled Under: Wireless Technology

Can you imagine being away from your computer for an extended period of time? No internet, no email, no funny jokes, no games to play? Many people have found themselves in this position when the unexpected happens. In the event of a natural disaster, terrorist event or a bird flu pandemic, having access to your computer could be a lifesaver. Are you one of the many people who have all their personal and financial records stored on their computer with no back up and no way to access them in the event of an emergency?

Because we are so wired these days, a backup laptop computer should be considered part of your essential survival gear just as much as a 3 day supply of food and extra water. You can either choose to use your existing laptop or buy a used one specifically for use in the event of an emergency.

Now you could buy one of the laptops that are made to withstand extreme conditions but that will set you back several thousand and probably isnt necessary. You can find a number of good used laptops online for a few hundred dollars. It doesnt have to be the latest and greatest, it just needs to get the job done when you need it to. A good basic laptop with a cd rom and a good battery will do the trick.

Items you will want to add will include a wireless card for accessing the internet. While your internet access may be down you may be able to find a hot spot for access. Most laptops will have a built-in modem, if not you will want to add a modem card also. Cell phone connectors so you can access the internet via your cell phone. You may need to add internet access to your cell phone plan. Modem and network cables, you need to be able to plug and play. Power cable and ac adapters. A 12-volt adapter and converter. You could run your laptop directly off 12 volt or run it through a converter to charge the battery. A spare battery. Any other laptop accessories you feel necessary such as external mouse or even a solar battery charger. With this setup you should be able to access the internet either through dialup or wireless. You may also want a small external hard drive or flash drive. A portable printer is nice but not absolutely necessary. All needed software should be loaded along with a backup or emergency startup disk. Dont forget to load in your favorite bookmarks.

You will need to decide what files you want to take with you. You should have a backup from your main computer of your personal and financial records. Burn these to a cd. You could have another cd with your household inventory complete with digital pictures. If your house is destroyed you have a record of the contents. Consider scanning in family photos so you have a backup of those. Dont forget to have a copy of all your passwords for accessing online sites and accounts. Address book and email contacts will also be important. Any other or vital documents that would be hard to replace and are essential to recovery after any type of emergency should be backed up. Consider scanning in copies of your will, birth certificate, marriage certificate, titles and deeds. Because this information is private consider security software to encrypt it in the event it fell into prying eyes.

You may want to build a cd reference library of information that could help you survive a disaster and recover. Backwoods Home Magazine offers back issues on cd including one specific to survival. The Mother Earth News also has back issues on cd. Both would give you a wealth of survival and how to information. You might also include foreign language cds, learning cds appropriate for your childrens ages, games, if you cant live without them and to pass the time. Reference books could include encyclopedias, yellow pages for your area, maps, cookbooks and anything else that will help you out.

If you have high-speed internet access at home, get a list of dialup numbers from them for around the country or consider an AOL account or other national provider. If you cant access the internet one way you should be able to access it another way.

Now, the whole idea of this setup is to bug out with it. Grab and go in the event of an emergency. You will want to store it all in a good laptop case with easy access. For extra protection you may want to consider a waterproof case (good in the event of a flood) or a hard side case such as an aluminum one that photographers use to protect their equipment. Other family members should know where you keep it so if you are not at home and they need to leave they can grab it for you.

Before you pack it all away, test it out. Make sure your connections are working and it starts up without problems. Test it once a month and make sure the batteries are still charged. Try accessing the internet through dialup and a wireless hot spot. Work out the bugs before you need to use it in an emergency.

Having a backup bug out computer will help you when the unexpected happens and get you back on the road to recovery.

Shakira La Diva Latina

By admin on Tuesday, November 23, 2010
Filled Under: Technology Impact

Shakira Isabel Mebarak Ripoll naci en 1977 en Colombia y desde los aos 1990 en Latinoamrica, y desde los 2000 en los Estados Unidos se ha convertido en una gran figura de la msica latina con estilo oriental que la destaca entre los dems artistas.

Ella es una exitosa cantante, escritora, instrumentalista, productora de discos y bailarina la cual ha logrado atraer los odos y corazones de la millones de jvenes y no tan jvenes que disfrutan de su msica original, creativa y rebelde.

Sus lricos son originales ya que escribe poesas inusuales en las cuales incluye frases como:”Tu mordiste la manzana y renunciaste al paraso, y condenaste a una serpiente, siendo tu el que as lo quiso.”

Logra producir rimas de una forma nica que solo ella conoce y a su vez en sus versiones en ingles que comenz en el 2001, logro adaptar su propio estilo sin problema de idioma.

Su primer disco en ingles se llama “Laundry Service” (Servicio de Lavanderia) convirtindose en un hit impresionante con el cual gano la mayora de sus 10 Grammys ganados hasta ahora. Las canciones mas conocidas de aquel disco don “Underneath Your Clothes” (debajo de tu ropa) y “Whenever, Wherever” (Suerte) fueron los mas populares. Su msica incluye tiene un estilo de Pop con Oriental, Tango, Latino y otros nuevos ritmos originales.

Fijacin Oral Vol 1 and 2, fue su siguiente lbum que saco con Alejandro Sanz la cancin “Tortura”, con Wyclef Jean “Hips don’t Lie” y luego con Vellones “Beautiful Lie” otro gran xito.

Shakira tiene un origen descendiente cataln-Italiano mezclado con catlico Libans, la cual la caracteriza por tener un estilo oriental, latino que ha logrado obtener a lo largo de su popularidad que la diferencia de cualquier otro artista.

Shakira escribi su primer poema llamado “La Rosa de Cristal” a los cuatro aos y sigui escribiendo poemas que luego se convirtieron en canciones. A la edad de 8 cuando su hermano fue matado en un accidente de motocicleta Shakira escribi su primera cancin llamada “Tus Gafas Oscuras”.

Su personalidad por su puesto es expresada en sus lricos y poemas, as es como tambin polticamente mantiene opiniones bastante polmicas como comentarios “anti-israeles” salidos en alguna entrevista en la radio resaltando su origen libans frente al conflicto en medio oriente.

Tu actual novio, futuro marido es Antonio de La Rua, hijo del previo Presidente de la Republica Argentina, quien no es exactamente querido por la poblacin Argentina. A pesar de sus decisiones personales, su xito como cantante y bailarina sigue siendo un hit y aplaudido por Sudamrica, Estados Unidos, Espaa y dems pases.

Su estilo puede ser comparado al de Alanis Morisette, pero con una sensualidad y habilidad de bailar Belly Dance, que la destaca de las dems cantantes. Lo que la ha ayudado a despegar en el mundo Internacional fue cuando saco su disco MTV Unplugged, “Donde Estn los Ladrones” en 1999 el cual llego a las casas de millones de jvenes en Estados Unidos e Europa.

Programs Included With a New Computer

By admin on Monday, November 22, 2010
Filled Under: Technology Innovation

Programs Included With a New Computer
Are they good enough to stand on their own?

The Windows operating systems already comes with a useful collection of pre-installed programs and even some games. But one of the first things that people do is download a butt-load of new programs as soon as a brand new system is plugged in the wall and connected to the Internet. This article looks at some of the programs that are included with most new systems and then asks the reader to consider if they’re sufficient.

NotePad and WordPad. All Windows systems include the two text editors, “NotePad,” and “WordPad.” Notepad is a plain text editor while WordPad is a rich text editor. Both files are capable of opening plain text, however WordPad can open Windows Write files (an earlier version of WordPad) as well as rich text files. WordPad can also save documents as plain text, rich text, and MS Word documents. So with WordPad having the ability to read and create rich text; embed objects (sound, pictures, and video); and manipulate fonts, we have to wonder if other word processors, which do the same thing, are really necessary. Although WordPad is certainly no match for Microsoft Word’s internal spell and grammar checker or Word’s Internet linking capabilities, we believe it’s a great introduction to word processing in general for computer novices.

Address Book. There are hoards of advanced contact database programs floating around the Internet and on store shelves, but Windows provides a completely competent contact database of its own simply known as “Address Book.” This small compact utility allows users to organize contacts by name, location, group, or number and it give users ample space to fully describe each. Compared to Microsoft’s Access database program, its user-friendly Address Book is a Godsend to new computer users.

Calculator. Calculator has been a Windows accessory even from its first debut in Windows 1.0. For the life of us, we can’t figure out why anyone other than a rocket scientist would want to install a different version than this free one that comes pre-installed. Windows calculator has two interfaces: an easy one, and a scientific one. So perhaps a rocket scientist could fare well with Windows Calculator after all!

Paint. Windows’ Paint program allows users to make changes to existing graphics, or create brand new ones at no additional cost. Interestingly, we can count at least ten different graphics packages that are more popular and widely used than this free one. While it doesn’t offer as many editing tools, it does provide the essentials and it can open/save graphics in .bmp, .gif, and.jpg format (the latter two being the most commonly format used for Internet eye candy).

Media Player. Real Player and QuickTime are the first programs we think of when we think about multimedia. But Windows Media Player, also free and pre-installed, does a fine job at transmitting Internet-bound sound and video. With this application, you can easily listen to .wav files, .midi files, and even tune into a little Internet radio if you like.

System Tools. Although there are too many to list here, Windows provides more than a handful of useful utilities that will monitor system resources, organize files, repair damaged disks, and more. Yet and still, you can easily find similar tools for sale at computer outlets and download libraries.

What’s going on here?

The truth of the matter is that the programs pre-installed are great tools for the beginning computer user. At some point down the road, usage will dictate a need for more powerful applications. We may need a word processor that can convert a document into an HTML page or PDF document. We may need a calculator that solves geometric problems. Or we may need a multimedia tool that lets us create our own videos as well as watch them. These capabilities aren’t included with new systems, but there’s no reason why we can’t exploit the tools that we’re given to their fullest.

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Predictive Dialers and Other Vital Tools to Increase Your Telemarketing

By admin on Saturday, November 20, 2010
Filled Under: Communication Technology

Predictive Dialers and Other Vital Tools to Increase Your Telemarketing Profits

Telemarketing has changed a great deal over the past few years. With innovative technologies being released such as Spitfire predictive dialers and other call center software and products, your telemarketing team can now be more productive than ever. Computerized telemarketing tools and the recent integration between the Internet and telephone systems enable your telemarketers to spend less time dialing and more time actually giving their presentation to potential customers.

Below are some unique telemarketing services and products that have revolutionized the way telemarketers conduct their businesses.

Predictive Dialers

A predictive dialer was developed to dial phone numbers automatically and then monitor calls and the types of answers it receives when dialing. It then connects telemarketing agents to the call once it recognizes that a real person is on the line. Predictive dialers are used in many call centers today, and have helped thousands of telemarketers maximize their efforts and waste less time dialing non-responsive numbers.

How It Works

With a hosted predictive dialer system, you’ll only need a computer, Internet connection, and a telephone line for each telemarketing agent. With a Spitfire Predictive Dialer, for example, you’ll receive outbound and inbound dialing capabilities, and can integrate the system with your T1 or analog lines without having a separate database server. Other features include query-based dialing, and time zone sensitivity. You’ll also have the capability to run multiple campaigns simultaneously, alternate number dialing, and monitor and record calls. This setup is an easy-to-use system and requires minimal effort to get started.

This amazing CRM (customer relationship management) software drastically reduces the number of answering machines, voice mails, busy signals and hang-ups that your telemarketers may encounter during the workday.

Auto Dialers

Auto dialers were available prior to predictive dialers. These can dial telephone numbers automatically for your call center agents, but do not use algorithms such as the predictive dialer to connect the agent to only successful calls. The auto dialer is a handy tool if you have a limited budget but want to automate your telemarketing efforts.

Monitoring Systems

A monitoring system enables you to monitor calls for testing, training, motivation and assistance. You can ensure better quality service by keeping an “ear” on your telemarketers during their training.

Amplifiers

Amplifiers are great for ensuring good sound quality for each telephone call. With an amplifier, you can control the volume and enable muting. With some amplifiers, you can switch from your telephone to your computer easily.

Headsets

With headsets, your telemarketers can have free hands to write, type or do anything else while talking with potential clients. This prevents dropping of the receiver or the need to hold the receiver in an odd position while trying to write or type the client’s information. There are many types of headsets including voice tubes, in the ear, over the ear, noise canceling, wireless, and convertible.

These are just a few of the basic tools every telemarketer should have to be successful. In today’s ever-changing marketplace, you have to stay ahead of the game with innovative call center software and products like predictive dialers to be a success. Telemarketing is still a great way to contact potential customers once you have all the tools you need.

How Smartphones Communicate Using Bluetooth

By admin on Friday, November 19, 2010
Filled Under: Wireless Technology

How Bluetooth Works

In the modern age of digital electronics, wireless access to different devices are inevitable. If you buy Smartphone you’ll notice that it uses this same kind of technology, but how does this work? Here is an explanation of the whole bluetooth mystery.

Bluetooth devices will normally operate at 2.4 GHZ
in the license free, globally available ISM radio
band. The advantage to this band includes worldwide
availability and compatibility. A disadvantage to
this however, is that the devices must share this
band with other RF emitters. This includes
automobile security systems, other wireless devices,
and other noise sources, such as microwaves.

To overcome this challenge, Bluetooth employs a
fast frequency hopping scheme and therefore uses
shorter packets than other standards within the
ISM band. This scheme helps to make Bluetooth
communication more robust and more secure.

Frequency hopping
Frequency hopping is basically jumping from frequency
to frequency within the ISM radio band. After a
bluetooth device sends or receives a packet, it
and the device (or devices) it’s communicating with
hop to another frequency before the next packet is
sent. This scheme offers three advantages:
1. Allows Bluetooth devices to use the
entirety of the available ISM band, while never
transmitting from a fixed frequency for more than a
short period of time. This helps insure that
Bluetooth conforms to the ISM restrictions on the
transmission quantity per frequency.
2. Ensures that any interference won’t
last long. Any packet that doesn’t arrive safely
to its destination can be resent to the next
frequency.
3. Provides a base level of security as
it’s very hard for an eavesdropping device to predict
which frequency the Bluetooth devices will use
next.

The connected devices however, must agree upon the
frequency they will use next. The specification
in Bluetooth ensures this in two ways. First, it
defines a master and slave type relationship between
bluetooth devices. Next, it specifies an algorithm
that uses device specific information when
calculating the frequency hop sequences.

A Bluetooth device that operates in master mode can
communicate with up to seven devices that are set in
slave mode. To each of the slaves, the master
Bluetooth device will send its own unique address
and the value of its own internal clock. The
information sent is then used to calculate the
frequency hop sequences.

Because the master device and each of the slave
devices use the same algorithm with the same initial
input, the connected devices will always arrive
together at the next frequency that they have agreed
upon.

As a replacement for cable technology, it’s no
wonder that Bluetooth devices are usually battery
powered, such as wireless mice and battery powered
cell phones. To conserve the power, most devices
operate in low power. This helps to give Bluetooth
devices a range of around 5 – 10 meters.

This range is far enough for wireless communication
but close enough to avoid drawing too much power
from the power source of the device.

Dust Kills

By admin on Thursday, November 18, 2010
Filled Under: Technology Innovation

Dust Kills
Cleaning the Unit Fan is Essential Computer Care

Between taking care of the household, the kids, the pets, and the district PTA, computer care is probably one of the last things that you think of doing on a regular basis. Without a regular maintenance schedule however, you could find out (the hard way) that a neglected computer is an energy hog – one that works harder than it needs to and one that could be a financial burden to replace.

Let’s talk about maintaining hardware. So much emphasis is put on maintaining a computer’s operating system that we sometimes forget how important it is to maintain a computer’s hardware components. Since there can be quite a few components to take care of, let’s talk about the most important one.

The most important component of a computer’s hardware system is its fan. The fan is located on the computer’s CPU unit and when that thing gets clogged with dirt and dust, it can run down a computer faster than you can say, “Something’s wrong with my computer and I don’t know what it is!” In short, the fan is responsible for keeping a computer’s motor cool and this motor is what keeps the computer’s hard drive and peripherals functioning the way you need them to, which translates to “fast.”

A dirty fan doesn’t rotate fast enough to keep that motor cool and a completely clogged fan just stops rotating altogether. This causes the computer’s motor to work harder – and a harder working motor can raise the electric bill! Worst case scenario: the motor can overheat and stop working as well. No motor equals no computer.

Keep your computer’s fan clean by preventing the fan from getting dirty or dusty in the first place. Use the computer in a dust-free environment and never smoke around it. Nicotine and tar mean certain death when it comes to computer fans, however should you find a need to clean the fan, do so with extreme care.

It’s quite easy to cause more damage from cleaning so if you’re not comfortable with cleaning your PC yourself, take it to a shop for servicing. Otherwise, you can unplug and disassemble the computer to do it yourself.

You’ll need a can of compressed air and an anti-static rag to remove stubborn clumps of dust. Hold the can perfectly vertical and spray the fan being careful not to spray the dust off the fan onto other sensitive parts of the computer like circuit boards or inside the motor casing. Wipe up remaining dust with your anti-static rag and then reassemble the computer.

One thing that you certainly don’t want to use to remove computer dust is a vacuum cleaner. Although using a vacuum cleaner seems to make more sense, the strong suction of a vacuum cleaner can actually spark damaging static electricity or dislodge loose cables. You also don’t want to use oil-based cleaners. Although Pledge may dust your wooden tables and cabinets to a perfect shine, the oil inside a cleaner like this will erode sensitive computer parts. Stick to a liquid-free dusting method and your dusting routine will be safe enough to repeat as often as you need.

As previously mentioned, preventing dust from entering the computer is extremely important and will reduce the need to open and dust your system in the first place. The severity of outside elements (smoking, humidity, pets, etc.) will ultimately determine how often you’ll need to de-dust your machine. But as an average, you shouldn’t need to perform this procedure any more than once or twice a year.

The entire exercise should take no more than twenty minutes tops and once complete, you’ll immediately see and hear the difference in your machine. The computer’s keyboard and mouse will run more smoothly, hardware won’t take as long to connect, and the entire machine won’t be as loud as one that’s corroded with ugly dust bunnies.

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Securing Your Computer System

By admin on Tuesday, November 16, 2010
Filled Under: Technology Impact

Today, more and more people are using their computers for everything from communication to online banking and investing to shopping. As we do these things on a more regular basis, we open ourselves up to potential hackers, attackers and crackers. While some may be looking to phish your personal information and identity for resale, others simply just want to use your computer as a platform from which to attack other unknowing targets. Below are a few easy, cost-effective steps you can take to make your computer more secure.

1. Always make backups of important information and store in a safe place separate from your computer.

2. Update and patch your operating system, web browser and software frequently. If you have a Windows operating system, start by going to www.windowsupdate.microsoft.com and running the update wizard. This program will help you find the latest patches for your Windows computer. Also go to www.officeupdate.microsoft.com to locate possible patches for your Office programs.

3. Install a firewall. Without a good firewall, viruses, worms, Trojans, malware and adware can all easily access your computer from the Internet. Consideration should be given to the benefits and differences between hardware and software based firewall programs.

4. Review your browser and email settings for optimum security. Why should you do this? Active-X and JavaScript are often used by hackers to plant malicious programs into your computers. While cookies are relatively harmless in terms of security concerns, they do still track your movements on the Internet to build a profile of you. At a minimum set your security setting for the internet zone to High, and your trusted sites zone to Medium Low.

5. Install antivirus software and set for automatic updates so that you receive the most current versions.

6. Do not open unknown email attachments. It is simply not enough that you may recognize the address from which it originates because many viruses can spread from a familiar address.

7. Do not run programs from unknown origins. Also, do not send these types of programs to friends and coworkers because they contain funny or amusing stories or jokes. They may contain a Trojans horse waiting to infect a computer.

8. Disable hidden filename extensions. By default, the Windows operating system is set to hide file extensions for known file types. Disable this option so that file extensions display in Windows. Some file extensions will, by default, continue to remain hidden, but you are more likely to see any unusual file extensions that do not belong.

9. Turn off your computer and disconnect from the network when not using the computer. A hacker can not attack your computer when you are disconnected from the network or the computer is off.

10. Consider making a boot disk on a floppy disk in case your computer is damaged or compromised by a malicious program. Obviously, you need to take this step before you experience a hostile breach of your system.

Phones – How To Find The Cheapest Phone Calling Card

By admin on Monday, November 15, 2010
Filled Under: Communication Technology

Phones – How To Find The Cheapest Phone Calling Card

The number of advertisements on the internet and the magazines regarding calling cards today have made the decision making process a trifle confusing and complicated. Prepaid calling phone cards are designed to be used while you are out of your home city or town on a vacation or a business trip. They are made to facilitate calling from most phones easier and affordable by cutting down on stupendous charges or surcharges levied by hoteliers and other gamut of tourist attractions. Most times, the prepaid phone card calling rates are comparable to those imposed by Sprint, AT&T or MCI WorldCom. These companies charge anywhere between 69 to 89 cents a minute for long distance along with a surcharge, if not renewed monthly.

However, paying a monthly subscription cuts costs. A monthly fee of $1 to AT&T will cut the calling-card rate down to 25 cents a minute; a monthly fee of $2 to MCI will bring it down to 15 cents a minute. Sprint is offering dime-a-minute calling-card-calls for a monthly subscription of an extravagant $10.95. This is the main reason why prepaid phone-calling-cards with rates like a penny a minute are getting more and more popular by the day.

There are too many calling card companies that offer cheap rates owing to the deregulated environment. Moreover, since the industry is extremely competitive, many companies use marketing tricks for attracting customers. One need to be careful while choosing a phone card. The major challenge that is faced by people today is to choose the right card. Calculating the final cost of a call is the challenge and making a choice based on it is further across the ridge. A lowest call cost can get obliterated by surcharges most of the time.

The “con” of using a prepaid phone calling card is that, before you dial your destination, you need to dial a special 1-800 number and a long “PIN”. Despite this minor inconvenience, phone calling cards are very popular among international callers, owing to their low cost. So, in the next five minutes, let’s learn the three basic things you must know about phone cards before you start using them: Many card come with a standard fee for per call connection, in addition to the penny or nickel per minute charges. Making long calls from such cards is more advisable, since the longer the call, the lesser per minute cost, due to fixed connection cost which normally is 49c. Whenever you make a call from these cards, a computer advises you about the status of your card how much money or how many minutes are still available.

Always make sure that you pick up cards of value needed, and not the big bang cards. You can never be sure, if the provider is still in business after a few months.